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Terms and Conditions

Welcome to the terms and conditions page for your trading and demat account with Investeria Financial Services Pvt Ltd. ("Investeria"). Investeria is a Trading Member of both NSE and BSE, registered with the Securities & Exchange Board of India (SEBI), holding Registration No. INZ000225432 for Cash/Derivatives segments of NSE & BSE. Additionally, Investeria is a Depository Participant using CDSL as the Depository, with SEBI Registration No. IN-DP-297-2016 and CDSL DP ID 12072900.

By accessing and using your account, you agree to comply with all the terms and conditions outlined on this page, along with all documents, including application forms and undertakings, signed during account opening. Please read this page carefully and retain it for future reference.

The website is owned, operated, and maintained by Investeria Financial Services Pvt Ltd., a company incorporated under the Companies Act, with CIN: U65921MH2011PTC212864. Our registered office is located at: 1003, Ruby Crescent Business Boulevard, Ashok Chakrawarthy Road, Above Axis Bank, Kandivali East, Mumbai, Maharashtra, India, 400101.

Please note that the information contained herein is subject to change without notice.

General Terms and Conditions

Before using our online trading services, clients must complete the required registration process as outlined on our website. Please follow the instructions provided to register successfully.

Clients are responsible for their own investment decisions, evaluating their financial circumstances and investment goals. Investeria provides information for reference only, and clients should not hold Investeria or its affiliates liable for any trading losses or damages incurred. It is recommended that clients seek independent professional advice for investment decisions. Investeria employees are not authorized to offer investment advice, and clients should not rely on any advice from Investeria staff.

Online Payment

Investeria has partnered with secure payment gateways, reputable banks, and other approved service providers to facilitate seamless online payments from our registered clients. You can access the online payment option through:

Client Back Office Login
Mobile Trading Application
Our Official Website: www.investeria.in

These platforms ensure that your transactions are safe, quick, and convenient.

For any assistance or inquiries regarding online payments, please contact our support team.

SecurePass: Safety Measures Online

Investeria provides clients with a secure online trading platform accessible via a unique username and password. The platform features stringent Two-Factor Authentication (2FA) for added security, requiring both a password and a 6-digit PIN or app-based authentication. Clients can reset their passwords anytime using the ‘Forgot Password’ link, which sends a reset link to their registered email.

Clients are responsible for keeping their login credentials confidential and are liable for all transactions made using their account. In case of suspected unauthorized access or security issues, clients must notify Investeria immediately. Adherence to these protocols ensures a safe and secure trading experience in line with SEBI and Exchange guidelines.

Trade Account Care

Clients are obliged to make all payments to Investeria within the stipulated time. Delayed payments may result in refusal of transactions or closure of positions at the discretion of Investeria. Any associated costs or losses shall be solely borne by the client. Payments must originate from the client's account and not from any third party.

Clients authorize Investeria to release payments due to them from their trading account upon specific request.

Delivery of securities to Investeria must occur within 24 hours of executing a sale order or one day before the pay-in date, whichever is earlier. Clients are solely responsible for any losses incurred due to delays in delivery. Investeria does not accept third-party shares or payments.

Investeria may credit securities directly to the client's demat account. Securities in the no-delivery period will be credited at the time of trade settlement. However, Investeria reserves the right to withhold securities if the client has outstanding liabilities.

Investeria may consider any funds or securities in the client's account as margin received.

Orders

All orders for securities made through Investeria’s Online Trading System under the Client’s Username are considered to be authorized by the Client.

Investeria may set and adjust limits on the Client’s orders (such as exposure and turnover limits) based on its risk assessment and other factors. These limits can be changed without prior notice, and Investeria is not liable for any issues arising from these changes or the Client’s inability to place orders as a result.

Clients must provide their identification details when placing orders by phone to verify their identity.

Transactions will follow Exchange Provisions, and Investeria is not responsible for any delays or losses in order execution. The Client agrees that market orders will be executed at the price available at the time by the exchange’s system, which may differ from the trading price when the order was placed.

Zero Brokerage Deals

Equity Delivery Brokerage: NIL (Rs. ZERO)
Equity Intraday / Future Brokerage: Rs.7/- per executed order or 0.02%, whichever is lower.
Options Brokerage: Rs.7/- per lot.

Applicable terms & conditions:

Enroll with Investeria - Stocks & Mutual Funds App between 01-July-2024 and 31-August-2024 to take advantage of this exclusive offer. Open your trading and demat account at zero cost.
Account activation is subject to IPV and due diligence as per regulations. Start trading after transferring funds from your registered bank account.
For call and trade services, a nominal fee of Rs. 25 per order or 2%, whichever is lower, applies.
Annual maintenance charges for the demat account are Rs. 500 from the second year. Note: This offer excludes commodities trading.
Terms and conditions apply. Contact support@investeria.in for details.

Trading, Settlement & Accounts

By placing an order through Investeria's website, trading terminal, or mobile app, clients agree that their orders will be forwarded to the Exchange. Orders placed by other means will be handled at Investeria's discretion.

Orders submitted during trading hours are routed for market execution. Clients receive order confirmations via email or SMS, which must be reviewed immediately. If a confirmation is not received, clients must follow up with Investeria.

Order modifications or cancellations are only processed if requested before execution.

Clients must report errors or discrepancies within 24 hours of receipt. Investeria reserves the right to accept or reject client objections.

Online Account Opening

Online account opening with AADHAAR is available exclusively for Indian residents opening personal accounts (excluding HUFs, corporate entities, and NRIs).

During the online account setup, your data will be retrieved from the KYC database and cannot be modified.

Document collection for account opening is dependent on the availability of our representatives at the specified time and location.

Representations & Warranties

The Client confirms they are authorized to enter into this agreement and it does not breach any other agreements. They agree to provide all necessary information, such as PAN or Unique Identification Number, and confirm all provided details are accurate.

The Client acknowledges the potential interruptions and technical issues associated with online trading. They accept that Investeria and the Exchange cannot guarantee continuous, uninterrupted access to the online trading services. Therefore, the Client will not hold Investeria or the Exchange liable for any service disruptions.

The Client warrants ownership and clear title of all securities deposited with Investeria. They also agree to indemnify Investeria against any losses or claims arising from the misuse of their user ID and password. The Client authorizes Investeria to take necessary actions to complete transactions on their behalf, though Investeria is not obligated to do so.

Investeria Financial Services Pvt Ltd. SEBI Registration Number: INZ000225432; DP Registration : IN-DP-297-2016; CDSL DP ID : 12072900; Membership ID: BSE - 6462; NSE - 14452; MCX - 46090; MSEI - 81900; AMFI - ARN 82323;. Please carefully read the risk disclosure document as prescribed by SEBI & FMC and Do's & Don'ts by Exchanges.

Attention Investors:

Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: https://www.nseindia.com/invest/about-defaulter-section.
Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.
Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.
Sharing of trading credentials i.e. login id & passwords including OTP’s is prohibited.
Trading in leveraged products like options without proper understanding could lead to losses. Please trade at your own risk.
Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks could lead to losses.
Dealing in unsolicited tips through WhatsApp, Telegram, YouTube, Facebook, SMS, calls, etc should be avoided.
Trading in “Options” based on recommendations from unauthorised / unregistered investment advisors and influencers should be avoided.

Awareness regarding guidelines regarding margin collection:

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020
Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge
Pay 20% upfront margin of the transaction value to trade in cash market segment
Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard
Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month

Advisory – KYC Compliance:

All investors are requested to take note that 6 KYC attributes i.e. Name, PAN, Address, Mobile Number, Email id and Income Range have been made mandatory. Investors availing custodian services will be additionally required to update the custodian details.
The last date to update KYC is on or before March 31, 2022.
Thereafter non-compliant trading accounts will be blocked for trading by the Exchange.
The non-compliant demat accounts will be frozen for debits by Depository Participant or Depository.
On submission of the necessary information to the stockbroker and updation of the same by the stockbroker in the Exchange systems and approval by the Exchange, the blocked trading accounts shall be unblocked by the Exchange on T+1 trading day.
The demat account shall be unfreezed once the investor submits the deficient KYC details and the same is captured by the depository participant in the depository system.
To ensure smooth settlement of trades, the investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement.
The investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.

Disclaimer:

Investment in the securities market is subject to market risks, read all the related documents carefully before investing.
Brokerage will not exceed SEBI prescribed limit.
Please refer to the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and
Don'ts issued by Stock Exchanges and Depositories before trading on the Stock Exchanges.
For commodities derivatives please note that Commodities Derivatives are highly leveraged instruments.
Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully.
Mutual fund investments are subject to market risks, read all scheme related documents carefully. Mutual Funds are not an approved product of the Exchanges and any dispute related to this will not be dealt at Exchange platform.